Support
How can we help?
Most questions are answered below. For anything else, email us. A real person reads every message, usually within a working day.
Something broke?
Tell us what you did, what you expected and what happened. Your iPhone model and iOS version help. Use Settings → Give us feedback in the app, or email.
Billing and refunds
Purchases are handled by Apple. Manage your plan in Apple Account subscriptions; refunds are requested through Apple's Report a Problem page.
Privacy and legal
What the app collects and why is in the Privacy Policy; the rules of use are in the Terms of Use.
Getting started
Is GoalGo free?
Yes. The free plan includes 2 active goals, 4 active habits, Momentum, all four home screen widgets, reminders, streaks, history, templates and full backups. Premium removes the goal and habit limits and adds iCloud sync.
What is Momentum?
Momentum is a single 0–100 score of how you're really doing right now. Every completed habit, logged progress or finished goal adds to it, and each contribution fades out gradually over days or weeks. Nothing is ever subtracted for a missed day, so a break is a dip rather than a reset.
Which devices does GoalGo support?
GoalGo runs on iPhone with iOS 17 or later. There is no iPad, Mac or Apple Watch version. Android is coming soon.
Your data
Do I need an account?
No. There is no sign-up, no email and nothing to log into. Everything lives in a real database on your iPhone. You can export a full backup to a file at any time, on any plan.
How do backups work?
Settings → Export a backup writes a single JSON file with every goal, habit, list, log and note. Import a backup reads it back with two modes: add what's missing, or replace everything. Backups are free on every plan.
Does GoalGo sync between devices?
With Premium, yes. Turn on iCloud sync and a private copy in your own iCloud keeps your other iPhones up to date. GoalGo never sees that data, and nothing is ever deleted to make devices match.
How do I delete my data?
In the app, open Settings → iCloud sync → Delete all data. It removes every goal, habit, list, log and note from the device, and from your iCloud if sync is on. Deleting the app also removes its local database.
Premium and billing
How much does GoalGo Premium cost?
GoalGo Premium is $4.99 per month or $19.99 per year (about $1.67 a month), billed through the App Store. Prices are in US dollars and may vary by region. Cancel any time in your Apple Account settings. See pricing.
How do I cancel or restore a subscription?
Subscriptions are managed by Apple. Open Settings on your iPhone, tap your name, then Subscriptions, and choose GoalGo. To restore a purchase on a new device, open GoalGo, go to Settings → Membership and tap Restore purchases.
Notifications and platforms
What notifications does GoalGo send?
Exactly two kinds: a reminder for each habit you set one on, at the time you choose, and an occasional evening nudge when your Momentum is cooling off. No marketing pushes, ever.
Is GoalGo available on Android?
Not yet. GoalGo is on iPhone today and an Android version is coming soon. Join the waitlist on the download page and we'll send one email when it ships.
Still stuck?
Email goalgo@palapa.tech. Include a backup export if the question is about your data; we never ask for passwords, because there aren't any.